As a responsible customer of this Website/Application/Platform, there are certain things which you must refrain from doing. These involve the following:
Violation of any of the above mentioned provisions will amount to criminal offense and (name of the website) will report any such violations to the designated authorities appointed under the applicable laws.
Scope of Services
In order to contract with DcodeAI possess a valid credit or debit card issued by a bank, netbanking or other commonly used payment mechanisms are acceptable to us. DcodeAI retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be DcodeAI or may in some cases be a third party. Where a contract is made with a third party DcodeAI is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. All prices advertised are subject to such changes.
In order to access some of the features of the DcodeAI Platform, you may have to create your account with DcodeAI. If you are below the age of 18, and want to use the platform, a parent or guardian needs to support you in creating an account on your behalf. You agree and confirm that you will never use another User’s account nor provide access to your account to any third-party. When creating your account, you confirm that the information so provided is accurate and complete. Further, you agree that you are solely responsible for the activities that occur on your account, and you shall keep your account password secure and not share the same with anyone. You must notify DcodeAI immediately of any breach of security or unauthorized use of your account. At no point in time will DcodeAI be liable for any losses caused by any unauthorized use of your account, you shall solely be liable for the losses caused to DcodeAI or others due to such unauthorized use, if any.
DcodeAI takes no responsibility for any User Content that is uploaded on the DcodeAI Platform, and further, the User shall be solely responsible for his or her own actions in utilizing such User Content and availing the DcodeAI Platform provided herein.
Subscriptions to the DcodeAI can be ordered online. If we accept your order, we will issue you with an invoice and an email confirmation. Invoice will be generated on payment.
All DcodeAI subscription plans include a 7-day free trial. After 7 days, no refunds will be issued. 7-day free trials are not included in any plans created during or after the initial plan creation. Similarly, a free trial cannot be paused or reinstated if any subscription plan is cancelled or downgraded before the initial trial period has ended.
DcodeAI does not offer prorated refunds for cancelled subscriptions. All subscriptions are recurring and will automatically renew after the end of each paid subscription period. However, the User has the option to switch off the auto renewal feature by selecting it in the User’s Account Settings. This includes both month-to-month and annual plans.
Similarly, it is your responsibility to evaluate DcodeAI, including its features, before selecting any Paid Subscription. DcodeAI will not issue refunds to customers if the customers are not able to understand the system requirements, or the presence of compatibility issues, including inadequate internet speed or consistency, or incompatible devices, operating systems, or browser software versions. System incompatibility based on system requirements should be tested during the 7-day free trial.
You can cancel your DcodeAI subscription’s auto-renewal at any time by following the steps below, and you will continue to have access to the premium content until the subscription's expiration date.
If you exercise your right to cancel, unless the terms of any Subscription state otherwise, you will not be charged any amount from the next billing cycle onwards and you will receive a mail from us acknowledging it.
Steps to end subscription auto-renewal from your DcodeAI Application:
For more information, please follow the link associated with the type of subscription on your Dcode account.
App Store Subscriptions (Apple iOS): App Store
Google Play Subscriptions (Android): Play Store
Web Subscriptions (directly through the DcodeAI Website): DcodeAI
All DcodeAI subscriptions include a 7-day free trial. After 7 days, the chosen subscription service is billed in advance on a monthly or annual basis and is non-refundable; no refunds will be issued. DcodeAI does not offer prorated refunds for cancelled subscription plans. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made. All subscriptions, both month-to-month and annual plans, are recurring and will automatically renew after the end of each paid subscription period.
Upon receiving your order for Subscription, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to complete the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the subscription you wish to purchase.
Intellectual Property, Software and Content
The intellectual property rights in all software and content including visual images made available to you on or through this Website remains the property of DcodeAI or its licensors and are protected under the appropriate laws. You may store, print and display the content supplied solely for your own personal use. You are however not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
The DcodeAI Platform, the processes, and their selection and arrangement, including but not limited to all text, graphics, User interfaces, visual interfaces, sounds and music (if any), artwork and computer code on the DcodeAI Platform is owned and controlled by DcodeAI and the design, structure, selection, coordination, expression, look and feel and arrangement of such content mentioned hereinabove is protected by copyright, patent and trademark laws, and various other national and international IPR laws and regulations.
Unless otherwise indicated or anything contained to the contrary, or any proprietary material owned by a third-party and so expressly mentioned, DcodeAI owns all IPR to and into the trademark “DcodeAI”.
The mark “ DcodeAI” is the sole property of DcodeAI. Reproduction in whole or in part of the same is strictly prohibited unless used with an express written permission from DcodeAI.
Termination of Account
Effective of Termination
In case any of the above-mentioned cases occur, DcodeAI reserves the right, in its sole discretion, to terminate or suspend the User’s account with immediate effect. Upon suspension or termination of the User’s account:
Please submit your notice to our Copyright Agent as follows:
Email us at firstname.lastname@example.org
Or contact us by mail at:
ATTN: Grievance Officer - Mr. Ashish Aggarwal (CC: Legal Department)
DcodeAI Private Limited
4859/24, Darya Ganj
New Delhi, Delhi - 110002
You will not without obtaining prior written consent of DcodeAI, disclose to third party any Confidential Information (as defined below) that is disclosed to you during the term of your use of the DcodeAI Platform.
For the purpose of this clause Confidential Information shall include but shall not be limited to employee details, User list, business model, processes, ideas, concepts etc. relating to DcodeAI or DcodeAI Platform which are not available in the public domain. You acknowledge and agree that the Confidential Information so provided to you shall at all time be the property of DcodeAI and any breach of the same shall cause irreparable damage to us.
YOU AGREE THAT YOUR USE OF THE DCODEAI PLATFORM SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, DCODEAI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS EXCLUDE ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE DCODEAI PLATFORM AND YOUR USE THEREOF. TO THE FULLEST EXTENT PERMITTED BY LAW, DCODEAI EXCLUDES ALL WARRANTIES, CONDITIONS, TERMS OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE USER CONTENT OR THE CONTENT OF ANY SITES SO LINKED AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF USER CONTENT OR ANY CONTENT ON DcodeAI, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE DcodeAI PLATFORM, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE DcodeAI PLATFORM, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE DCODEAI PLATFORM BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY USER CONTENT OR ANY OTHER CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY USER CONTENT OR ANY OTHER CONTENT THAT IS POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE DCODEAI PLATFORM. DCODEAI DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY USER CONTENT OR DCODEAI PLATFORM ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE DCODEAI PLATFORM OR ANY HYPERLINKED SERVICES OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND DCODEAI WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF USER CONTENT OR SERVICES. AS WITH THE PURCHASE OF A SUBSCRIPTION OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
Limitation of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law DcodeAI and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Third Party Links and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect DcodeAI's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Compliance with Law
Governing Law and Jurisdiction
Changes to the policy
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and DcodeAI. Any waiver of any provision of the Terms of Service will be effective only if it is in writing and signed by any of the directors of DcodeAI Private Limited.
Disputes Redressal Mechanism
We at DcodeAI strive to achieve 100% customer satisfaction. However there may be some instances where you may face certain issues. At DcodeAI, we have a laid down Dispute Resolution process in order to resolve disputes and complaints which the consumers may face.
If in case you experience any problem while using our Website, we would be more than happy to resolve it. If you have any queries, complaints or suggestions, please get in touch with our designated Grievance Officer as is required to be disclosed under the Information Technology Act, 2000.
Name: Mr. Ashish Aggarwal
Address: 4859/24, Darya Ganj, New Delhi, Delhi – 110002, India
Email Address: email@example.com
Contact No: 0120 4113301
Time:Mon - Sat (9:00 - 18:00)
Guidelines for acts and content that are prohibited:
Harmful or dangerous content: We at DcodeAI believe the Platform is a safe space for learners and educators alike and would like your help in ensuring that it remains so. Keeping this in mind any content which incites or promotes violence that may cause physical or emotional harm or endanger the safety of any individual is expressly prohibited on the Platform. Content that requires references to harmful or dangerous acts solely for educational purposes are allowed. The sale and promotion of any regulated or illegal goods is not allowed. The Platform is to be used only for the permitted uses as detailed under the Terms and Conditions.
Hateful content: We realise that there may be instances when there are exchange of ideas and opinions which is essential in the learning process, while we agree that individuals have the right to voice their opinion, we do not encourage or tolerate any hate speech. Hate speech is any content where the sole objective is inciting hatred against specific individuals or groups with respect to but not limited to race or ethnic origin, country caste, religion, disability, gender, age, sexual orientation/gender identity etc.
Violent and graphic content: DcodeAI is an educational Platform and the content uploaded is restricted to educational content alone, content that is violent or graphic is prohibited. You are requested to ensure that if there are references being made to violent or graphic situations of instances, it should solely be for educational purposes. Content whose sole objective is to sensationalise, shock or disturb individuals is not allowed. DcodeAI does not allow any content related to terrorism, such as content that promotes terrorist acts or incites violence, is not to be uploaded on the Platform in any manner.
Harassment and bullying: DcodeAI Platform is used by many users on a daily basis and it is important to be respectful and kind to your fellow users, we do not tolerate any form of harassment or bullying on the Platform and strive to keep the Platform a safe space to foster learning. Harassment, in this case, would include but not be limited to abusive videos, comments, messages, revealing someone’s personal information, including sensitive personally identifiable information of individuals, content or comments uploaded in order to humiliate someone, sexual harassment or sexual bullying in any form.
Spam: Posting untargeted, unwanted and repetitive content in lessons, comments of messages with an intention to spam the Platform and to drive traffic from the Platform to other third-party sites is in direct violation of our Terms and Conditions. Posting links to external websites with malware and other prohibited sites is not allowed. The use or launch of any automated system in any manner that sends more request messages to DcodeAI’s servers in a given period of time that is more than a human can reasonably produce using a conventional on-line web browser is prohibited and you can take a look at our Terms and Conditions for more details on the same including exceptions to this prohibition to public search engines.
Misleading metadata: Misuse of title, description, tags, thumbnail and bios and other features which constitutes the Metadata on the Platform is not allowed. Using these features to trick or circumvent our search algorithms is prohibited
Scams: Any content uploaded/posted in order to trick others for their own financial gain is not allowed and we at DcodeAI do not tolerate any practices of extortion or blackmail either.
Copyright: Please refer to our copyright policy provided in our Terms and Conditions to know more about proprietary information relating to User Content and DcodeAI Content.
Impersonation: Impersonating another person is not permitted while using the DcodeAI Platform. In this case, impersonation would mean the intention to cause confusion regarding who the real person is by pretending to be them. This can be done by means of using names, images, documents, certificates etc. not belonging to you or not used to identify you. Pretending to be a company, institute, group etc.by using their logo, brand name or any distinguishing mark would also amount to impersonation and could also be a potential trademark infringement.
Interaction with DcodeAI: At DcodeAI offices we treat each other with respect and have a healthy and supportive work environment. We believe in hands-on interaction with our users to help them navigate and gain the maximum benefit from the platform. Should you find yourselves interacting with any person from DcodeAI please ensure that you maintain the same decorum you would while using this Platform. We do not encourage any communication with DcodeAI employee or staff that is hateful, abusive or sexually suggestive in any manner.
We have reporting tools available on the platform through which DcodeAI can report and terminate users that falls under the ambit of any of the prohibited acts, violative of any intellectual property rights or spam. You can write to us at firstname.lastname@example.org for any additional support, but to ensure that the Platform remains a safe learning space we suggest you follow with the User Guidelines.
Tips on Do’s & Don’ts: Here are a few tips from us on how to use the platform in a safe manner:
If you are below the age of 18, and want to use the platform, a parent or guardian can create an account on your behalf. Persons below the age of 18 are not allowed to have an individual account without the consent of a parent or guardian.
If you have content on your profile or video that would confuse persons as to who the video or content belongs to or leads users to believe that you have been endorsed or sponsored by another person, then the trademark of such person might have been infringed. If we receive any complaints or reports regarding the same, we may remove the content, if supported with relevant evidence.
If you are a trademark or copyright owner and believe that your intellectual property right is being infringed, please note that you have the option of reporting the same. However, DcodeAI is not at a position where they can mediate such disputes and we disclaim any liability for the same. If we receive an infringement complaint that is genuine, we may remove the content in question and serve a warning to the alleged infringer. We also suggest that before reporting the issue, both parties try to solve the disputes directly with the user who posted the content.
If you see any content that you feel is inappropriate and violates the guidelines given here, please report the content.
In the event a fellow user harasses you or you believe that someone is being harassed on the platform you can report the user or content. You may even write to us at email@example.com for any further help or assistance.
When posting content on the platform, always ensure that the information is correct, the content itself does not belong to a third party and that it is free from any of the prohibited acts in these guidelines.
You will be personally held responsible for your actions on the Platform, thus please ensure that any content that you post including comments does not hurt the sentiments of any group or individual and cannot be construed as being harassment or bullying.